Working with us
Our customers value us for the quality of our products, the consistency of our service and our problem-solving abilities. Here are some of the other qualities you can expect from us.
Customer support
All customers have access to our knowledgeable team of developers and pricing experts. We offer a bespoke service based around your needs.
If you have an issue with our software, you can simply contact us by email to be assigned a team member to help resolve your problem.
Client-driven development
Our products are under continuous development. All users benefit from new features and improvements as they are released.
We work directly with all of our clients to gather ideas for future releases.
Software updates occur every three weeks and combine new functionality, improvements and bug fixes to improve usability and stability.
Security
Your data is encrypted, in transit and at rest. We follow strict practices to ensure your data remains protected.
Protection
Our production sites are monitored continuously.
In the event of failure, local or remote backups can be used to restore service in a timely manner.
Compliance
To help you and your auditors, you can request access to our SOC 2 or ISAE 3402 reports (Type 1 and 2), as verified by a third party.
These demonstrate how ClearLife achieves key compliance controls and objectives to support operations and protect your data.